Strategies for Managing Inter-Group Conflict
During inter-group conflict, the following strategies can be used.
- Contracting: An agreement is negotiated between two groups. It is of "quid pro quo" (this for that) nature. Each group makes some concessions.
- Co-opting: One group give some of its leadership positions to members of other group or includes them as committee members. Bank representatives and client company's board of directors is an example of co-opting.
- Coalition forming: Two or more group cooperative or combine resources. Member groups cooperate with each other to compete with non-member groups.
- Influencing decision criteria: Groups influence the criteria selected for resource allocation. Such criterion is advantages to such groups.
- Information control: Group exerts control on important information. Gaining exclusive accesses to sensitive information increase power.
- Pressure tactics: Groups uses pressure tactics to force other groups to give in. For example, unions threaten strike and management threatens lock-out as pressure tactics.