Job satisfaction

Job satisfaction is a positive attitude towards one's job. Job satisfaction will be defined as the amount of overall positive affect (or feelings) that individuals have towards their job. It is important to mention that an individual may hold different attitudes towards various aspects of the job. For example, a university professor may like his job responsibilities but be dissatisfied with the opportunities for promotion characteristics if individual also influence the job satisfaction. Individuals with high positive affectivity are more likely to be satisfied with their jobs. Reverse is true for individuals with high negative affectivity, there are three important dimensions to job satisfaction. There are;

First, job satisfaction being an emotional response to a job, cannot be seen. As such it can only be inferred.

Second, job satisfaction is often determined by how satisfactorily outcomes meet or exceed one's expectation.

Third, job satisfaction represents an employee's attitude towards five specific dimensions of the jobs: pay the work itself, promotion opportunities, supervision and coworkers.

Tools for measuring job satisfaction
There are a number of ways of measuring job satisfaction. The most common ways of measuring job satisfaction are (i) Single Global Rating and (ii) Summation Score.
1. Single Global Rating: Under single global rating, the employees are asked to respond to one question. An example of single question may be considering all dimension of job, how satisfied are you with your job? Employees need to respond by reporting a figure based on rating scale. Rating scales may be from 1 to 5 as follows:
  • Highly dissatisfied 
  • Dissatisfied 
  • No comment
  • Satisfied
  • Highly satisfied
Thus, the rating, based on above scale, to a question given by a employee is a reflection of magnitude or measurement of employees job attitude towards his/her job.

2. Summation Score: The employees attitudes towards the various aspects of the job is considered in summation score. Nature of the work, supervision, pay, promotion, opportunities and relationship with coworkers are the important aspects of the job that are included in rating score. The scores given to each of these aspects are then added up to create and overall job satisfaction score of an individual employee. Besides, mentioned above heads, the following are the some ways of measuring job satisfaction.
  • Interview: This is yet another method of measuring of job satisfaction. Under this method, employees are interviewed personally. The responds given by them reverse their satisfaction or dissatisfaction towards their jobs. 
  • Actions Tendencies: Under this method, information is gathered about how the employees were inclined to avoid or joined certain things relating to job satisfaction or dissatisfaction.
  • Critical Incidence: This method is based on Herz Berg's two factors theory of motivation. In this approach, employees are asked to identify the specific incidence in their job in which they were particularly satisfied or dissatisfied. These incidences further analyzed to ascertain the aspect which were closely related with to positive and negative attitude of the employees towards incidence so identified.

1 comment:

  1. If you are satisfied with your job you can get up in the mornings and go to work with a smile on your face and come home with the same one.
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