Information & Decision Role of Project Manager

Information Role

As a communicator, the project manager:

• Gathers information from the project. Provides status reports.
• Disseminates information inside the project and outside the project through downward, upward and lateral channels.
• Removes barriers to communication.
• Acts as a spokesperson for the project.

Project communication can be through correspondence, Internet, audio-visual presentations, reports, meetings and trainings.

Decision Role

The project manager is a decision maker about project's day to day activities. He is also a troubleshooter when problems arise.

The decision role is concerned with:

• Resource Allocation: Allocation of resources to meet project needs.
• Negotiation: The project manager negotiates resolution of disputes both inside and outside the project.
• Disturbance Handling: The project manager makes decisions about unexpected disturbances in the project, such as strikes, natural disasters etc.
• Manage change: The project manager manages all changes in project.

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Balancing Role of Project Manager

The project manage creates a balance between the interests and conflicting needs of :

1. Customer (client)
2. Functional Departments
3. Project
4. Project Team
5. Stakeholders

• The project manager maintains a customer focus in the project to satisfy customer needs. All projects have customers (clients) and groups of beneficiaries.
• The project manager manages interfaces with the functional departments of the organization to acquire project people and resources to get things done. He interacts  with the on-going operations of the parent organization.
• The project manager performs the front person role for the project. He preserves integrity of the project at all time.
• The project manager balances the needs of the team members by bringing harmony in project goal and individual goal.
• The project manager satisfies the needs of stakeholders who have interest in the project and can impact project outcome. He manages the contractors, consultants, suppliers and financiers of the project. He develops trusting relationships with the project stakeholders.

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Roles of Project Manager

Roles are the organized set of behaviors related to an identifiable position. The project manager is responsible for project results in a changing environment. His role is difficult because he is managing people who have dual responsibilities.

Leadership Role

The project manager is the chief of the project and leader of the project team.

• the project manager provides overall leadership to the project by directing and influencing the project related activities of the people in the project. He is a coach as well as a facilitator.
• The project manager as leader of the project team organizes and integrates people from various disciplines and departments. He motivates team members, manages conflicts, builds team loyalty and creates team identity. He directs team efforts towards project objectives.

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You may also like this:

• Balancing Role of Project Manager
• Leadership Role of Project Manager
• Information Role and Decision Role of Project Manager
• Responsibilities of Project Manager
• Changing Roles of HRM in Nepalese Organization
• Role of Government in Different Economic Systems
• Major Roles of HRM (Human Resource Management)

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