Showing posts with label Government. Show all posts
Showing posts with label Government. Show all posts

Ethics in Public Administration | Code of Conduct in Public Administration

Ethics is the set of criteria that distinguishes a human being from right or wrong. It is also a narrow sense of code of conduct. This is a guideline (list of rules and principles) for employees working in the public sector to tell them whether their behavior is right or wrong, which will tell them whether to take something or not. In the same way, ethics is a principle of personal conduct. The rule or principle that distinguishes our conduct from right or wrong is the ethics that apply from the code of conduct. In particular, the required conduct is implemented by including it in the law.

This principle can be applied worldwide. Therefore, ethics is an absolute criterion of such qualities as honesty, unwavering value, and reliability. It can be implemented by following the code of conduct. Therefore, a code of conduct or morality provides guidance to employees and public officials in case of conflict between personal desires or interests and public responsibility. This is a standard that must be observed in relation to the employee's work behavior.

Why do we need Ethics / Code of Conduct?
  • To maintain a good image
  • To be exemplary in society
  • To prevent abuse of power and authority
  • To maintain political neutrality
  • To ensure administrative efficiency
  • To preserve high standards of conduct
  • For the purpose of fairness in practice
  • For professional excellence.

Norms of Ethical Standards in the Context of Nepal
  • Public officials should not use public office for their own benefit or the personal benefit of others.
  • Employees should not do their personal work during office hours.
  • You or your family should not take any donations, gifts, donations related to the organization for personal benefit.
  • Do not do any business without the prior approval of the government and do not accept jobs elsewhere.
  • Do not sell even if your subordinate wants to buy in any of your business.
  • Do not involve in the process of giving permission for contracting and buying and selling and fixing the price in an organization controlled by oneself and one's close family members.
  • Government offices should not be harmed.
  • Confidential information of your organization for yourself or other person should not be used while in office or even when out of office.
  • Regularly attend the office.
  • Should not have political or unwanted influence, should not participate in politics.
  • When you present yourself as a customer in the organization involved now or in the past, you have to take the order of your organization.
  • Respect for your superiors and treat your subordinates appropriately.
  • No one should be pressured to strike or close the pen and cause physical or mental harassment.
  • You should follow the conduct of your service and position.

If we have a Code of Ethics / Conduct, trust in the government will increase from customers, people, voters, etc. It also reflects what quality we can get from the government.
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Problems and Prospects for Management of Public Services

Public service is an essential service or commodity linked to the livelihood or existence of the society or the general people. Public service is a means of connecting the government and the general public. Such services are provided by the government through its administrative channels. In order to meet the needs of the people as a whole, the work performed by the state and the goods and services provided are public services.

The flow of public services is the process by which the government or the state provides services to the citizens in a fast, economical and effective manner, which can be guaranteed by the general public. It is the responsibility of the state to provide public services.

In Nepal, all the essential, basic, infrastructure-based, commercial and other services are provided from the public (government) level. Various policies, legal, institutional and procedural arrangements have also been put in place to make the basic service delivery systematic and effective. However, the service delivery does not seem to be as systematic and effective.

The public sector, civil society and the private sector are involved in running the state or providing services to the people. Through the collaboration of these three sectors, people get services and facilities. The public sector includes the following two sub-sectors:
  1. Political Subsector
  2. Public Administration Subsector

1. Problems of Political Subsector

(A) Rise of unconstitutional power

If a leader or a person becomes a minister or a leader of higher level, all his relatives will be powerful, which will greatly affect to the transfer, promotion, appointment and so on.

(B) Emergence of Vicious Politicians to Enhance the Financial Status of the Party

There is a situation where a certain ministry i.e. a powerful ministry is needed and the party has a habit of supporting such.

(C) Critical situation of party operation

There is a crisis of confidence between the government and the party. Even if one's own party joins the government, there will be disputes. There was a lot of undisciplined work even within the party. All the parties started splitting. Leaders had zero vision. The tendency to try to join the government by removing one's own party government is emerging. The political sector is not right and other sectors cannot be right, so this is a very important sector. Such defects need to be rectified.

Problems of Civil Society
  • Civil society should be fair and non-profitable, not as sister organizations of political parties.
  • They are morally corrupt and unaccountable to the people.
  • They have not been able to represent the voice of the people.

Problems of Private Sector
  • Less responsible towards the society due to profit motives.
  • The latent syndicate system is still prevalent.
  • Trade unions have made the private sector unhealthy.
  • Salary facility is very low.
  • There is a situation of extreme labor exploitation.
  • The private sector is becoming more cities centered.

2. Problems of Public Administration
  • Extremely politicized and non-professional.
  • Lack of work culture in the public sector and insensitivity to the problems, demands and needs of the people.
  • Basic public service delivery to the general public has not been guaranteed.
  • Extreme abundance of nepotism, favoritism and violation of merit system.
  • The performance of public services is not satisfactory.
  • The voice of the people is least reflected in public administration. People are given what we think is right. The public administration has ignored the demands of the people.
  • Salary facility is very low and overall people with sharp intellect have not entered the administration. Average people run administration.
  • Not enough attention has been paid to transparency and accountability regarding the availability of public services. Also, corruption in service delivery could not be controlled.
  • Lack of clear demarcation between politics and administration.
  • Representation of some castes is still low i.e. public administration is not inclusive and representative.

Some more problems:
  • There is a situation where the right person in the civil service is not in the right place at the right time. When a person is not in the right place, then the overall capacity of the nation is weakened. Proper planning has never been done.
  • The approach of conducting public service management activities in a systematic manner has not been followed.
  • The role of fair and neutral civil society in the management of public services has not been enhanced.
  • Lack of sustainable system. There is no sustainable system in transfers, promotions, postings, scholarships, foreign trips, etc.
  • Our governance reform is fragmented, ad-hoc and without overall reform; Only focus on structural change.
  • The qualitative and regulatory role of the government is weak. There is lack of monitoring in areas like education, transport, health etc.
  • There is a complete lack of concept and use of human resource development. There is nothing greater than wisdom and knowledge, but wisdom is despised.
  • Local bodies could not function properly.
  • Economic and social development works have not been able to move forward in the required proportion, which has created obstacles in expanding the flow of public services.
  • It seems that attention has not been paid to those who perform less work.
  • Low status and situation of public institutions and authorities.

Prospect to solve the aforementioned problems

Measures to solve the problems of the political sector
  • There should be timely improvement in politics.
  • There should be development of good political culture.
  • There should be political will and commitment.
  • The best brain should go in the political sector.
  • Minimum educational qualification should be determined in the political sector as well.
  • Politicians should be sent on study visits time and again.

Measures to Solve the Problems of Civil Society
  • There should be a fair civil society.
  • The registration of the backward civil society should be revoked.

Measures to Solve the Problems of Private Sector 
  • There should be effective monitoring. The consumer committee should be more active. Consumers should be aware. The private sector must be punished for wrong doings. The bureaucracy should be stronger. 

Measures to Solve the Problems of Public Administration
  • Government should be responsive, sensitive.
  • The government should take the lead in meeting the demands of the people.
  • The immediate problems of the citizens should be solved.
  • Every organization should monitor time and again by forming a team.
  • Quality should be regulated.
  • To resolve the situation of impunity.
  • The government should be strong in anyway.
  • Measures should be taken to increase the morale of the employees who are doing a good job.
  • Steps against corruption should be made stronger.
  • There should be dynamic pay policy.
  • Bodies such as the CIAA and the Vigilance Center need to be strengthened.
  • Multi-staffed staff should be arranged.
  • There should be a result oriented public sector rather than a procedural one.
  • A predictable promotion system should be developed.
Finally,
  • Political will and commitment;
  • Professional will and
  • Public wills lead to the development of the country.

These three wills are collectively called national wills. In order to make the availability of public services effective, the management of the public sector must be strengthened as a whole. For the management of Nepal 's public sector which is surrounded by problems and challenges, there is a lot to be done. In the view of the various efforts being made by other nations of the world to achieve the new Millennium Development Goals, Nepal's public administration also needs to move forward with a concrete vision for the future. There is a need to give special emphasis on other aspects such as good governance and transparency, demarcation between politics and administration, innovative public management, public accountability, favorable public service policy, strong and effective staff, simplification of procedures, public grievance management, information management, increasing participation of local bodies, economic discipline, effective monitoring and evaluation.

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Public Accountability in Public Administration

Public accountability means that a person or official holding a public office in the field of public administration is accountable to his / her clients and the general public. This includes the notion that the officials involved in the system of governance cannot act arbitrarily or have an authoritarian tendency. 

Public accountability is the individual or collective duty to inform the stakeholders or service recipients or the general public in a factual and credible manner about the decisions and actions taken by the persons holding public office while performing their duties and responsibilities. Public sector and public accountability is a basic requirement in a democratic system of governance. 

Public accountability is needed to run the government with the trust of the people, to make the system of governance democratic and people-friendly, to prevent the system from being autocratic and corrupt, to increase citizen participation and contribution to the system of governance and to improve relations between citizens and administration. 

Significance of Public Accountability
  • Accountability is the foundation of democracy, the people have the absolute right to ask or investigate or test or question the civil service or government system.
  • Where accountability increases, transparency increases and when transparency increases, corruption decreases.
  • Responsibility for legitimizing government activities. Actions without accountability do not get legitimacy.
  • It increases the credibility of the government as well as the credibility of the government.
  • Accountability enhances the quality of services, tools and goods provided to the people.
  • Corruption can be controlled by maintaining economic discipline.
  • Honesty towards the state and those who are dishonest will be punished.
  • Equality, service-oriented and result-oriented working system is developed.
  • Ensures regularity of public service.
  • Contributes to maintaining the rule of law.
  • Good governance is guaranteed in the nation due to accountability. 

Barriers / Problems to Accountability
  1. Corruption: Abuse of one's position, undue influence and protection, taking advantage of one's own work, corruption in policy, taking money by threatening, taking bribe, laundering black money etc.
  2. Decline in the moral values ​​and beliefs of the society or system: Under this, there are no honest and efficient officials in the system and to do any work for the sake of material happiness.
  3. Lack of accountability due to poverty, deprivation, low salary allowance, lack of job security.
  4. Due to illiteracy, low educated rate, lack of consciousness, it has become difficult to fulfill the responsibilities.
  5. Government monopoly in the mobilization of resources.
  6. The people-elected government is indifferent to the people.
  7. Confidentiality in the bureaucracy is also a factor. There is also a conflict over the data and information to be given to the people.
  8. Ancient Technology and Procedures: - Technology, technical staff, resources, performance criteria or procedures are outdated or not time-relevant.
  9. Lack of fairness, efficiency and accountability in the bureaucracy.
  10. Employees are politically divided and lack professionalism.
  11. Problems of coordination and duplication: Due to lack of inter-agency coordination, the same work is done up to 4-5 times; it has played a big role in doing unaccountable work, which makes the work slow.
  12. Lack of adequate and quality information required to make prudent decisions.
  13. The role of the Parliamentary Committees including the Auditor General is not professional (responsible). 

How to increase accountability?
  • The administration mechanism should be made people-oriented, transparent and credible.
  • While working, work should be done according to the criteria that can be observed, measured and tested.
  • Open information and the right to information also help to promote accountability.
  • Public officials should be given clear and defined responsibilities including functions, duties and rights.
  • Decentralization: If the power is centralized, public official will not be abide by their responsibilities, they can do unwanted work, they think themselves as powerful.
  • Public procurement processes should be efficient and effective in which measures like e-bidding can be adopted.
  • Must be an independent and powerful ombudsman.
  • Political commitment and willpower is very important.
  • The morale and motivation of the employees and public officials should be made high.
  • Necessary resources should be managed and used properly.
  • There should be simplification in working style and working method.
  • There should be good relations between politics and administration.
  • There should be fairness and transparency in the policy decision and planning process.
  • Complaints should be heard; public hearings and disputes should be settled.
  • There should be public participation and adequate participation of service recipients.
  • There should be service recipient or citizen participation in the work evaluation system.
  • The proceedings of the Parliament and the Parliamentary Committees should be broadcast live and investigative.
  • The moral character and actions of the leaders should be exemplary.
  • To empower the people as much as possible so that the government has no choice but to pay attention to the affairs of the people and be accountable.

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Result Oriented Administration / Result Oriented Management

Every action has a mission, vision or goal. The mission or goal must be determined before taking action. Then strategies are formulated on how to get there and work is done according to the strategy. 

All the people or organization requires inputs to reach the mission or goal. No output can be obtained without input. Automatic output is expected when input is invested. Result or output is also the objective effect of public action. Result-oriented management is when the input is invested in it, what is the outcome, what is the quality maintained, whether the consumer or service recipient is satisfied with the return received or not. Therefore, managerial activities that are aimed at achieving concrete results with an emphasis on outcome and not on input are called result-oriented management. Effective management also requires competent bureaucracy. 

In the view of the public, the reality of the government is the bureaucracy or administration for the citizens to get services and facilities. Administration is also called permanent government which helps in making the activities of running the state effective and result oriented. In fact, result-oriented management is a new dimension of public management. It emphasizes result-oriented rather than procedural action. The emphasis of result-oriented management is not on how the work was done and who did it or whether the policy rules were not fulfilled, but on what was done, how much was done, who went and what was achieved.

Similarly, in result-oriented management, the goals and objectives of each activity are determined and necessary strategies and programs are prepared and implemented towards reaching the goal. In which result oriented efforts / measures are adopted in every action and process from goal setting to accomplishing the set goal.

Result oriented management is not a separate administration but a means of achieving real results through administrative management. It expects excellent performance and pays special attention to both quantitative and qualitative aspects of managerial activities. In particular, it plays an important role in achieving goals. Effective management also plays a role in materializing abstract managerial activities. 

Some Glaring examples are; 
  • If money is given to a training center, it should be given on the basis of how many people have been trained and got job rather than on the basis of number of trainees.
  • Educational institutions in Arkansas and Florida in the USA stopped giving training funds because they got less than 70 percent work.
  • The funding should be done on the durability of road rather than the length of road to be constructed.
  • School funding should be based on pass out rate and high rank percentage.

Indicators to Measure Results
  • Efficiency criteria: - To increase the return by keeping the budget stable.
  • Criteria of economy: - Minimizing the input but the output remains the same.
  • Criteria of effectiveness: - The difference between what was expected and what was achieved is the criterion of effectiveness.
  • Criteria of service: - Criteria of service is the measurement of citizen's satisfaction in the goods and services provided.
  • Output measure: - It measures services and facilities made avail from the specified expenditure.
  • Impact measure: - Measuring the level of impact, i.e. the final impact on the society from the amount expenditure.
  • SMART: - Criteria should be SMART i.e. SMART objective. SMART means specified, measurable, achievable, reliable / reasonable representative, time bound.

Techniques / Process for Result Orientation
  • Clearly defining mission, vision or goal or objective
  • Determining strategies / tactics
  • Preparation of outline of plans and programs
  • Management of necessary resources including budget
  • Determining work and working procedures
  • Determining the schedule
  • Implementation of programs or activities
  • Effective monitoring and evaluation
  • Analysis of results
  • Backing up

Some tips of Result Orientation
  • Think of what can be measured and what can be done.
  • If we can't measure results, failure can't be separated from success.
  • If you can't see success, you can't reward it.
  • If you can't reward success, have you rewarded failure? Think of it.
  • If you don't see success, you can't learn from it.
  • If you don't recognize failure, you can't improve.
  • If you can demonstrate the results, you will be with the people.

Significance of Result Oriented Management
  • To achieve materialistic achievement
  • Benefit to the target group
  • Proper use of resources
  • Administrative commitment
  • Increasing the level of public participation
  • Increase in productivity
  • Increasing levels of motivation
  • Increase the capacity of the working class
  • Cost-per-unit return can be measured
  • Developing administrative professionalism
  • Promoting work culture
  • Increase the reputation of the organization
  • Increase people's trust in the organization, etc.

Issue / challenges of Result Oriented Management
  • Traditional organizational structure
  • Domination of politics in the administration
  • Lack of modern management
  • Lack of professionalism in administration
  • Centralized management system
  • Excessive government involvement
  • Procedural legal complications
  • Lack of capacity to use resources
  • Lack of administrative responsibility and accountability
  • Uncertain Terms of Service
  • Corruption
  • Lack of managerial values ​​and recognition
  • Unbalanced public participation
  • Lack of easy access to public services
  • Uncertainty in the availability of public services
  • Not paying attention to institutional development and expansion
  • Public grievance management is not effective
  • Lack of guarantee of good governance etc.

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Public Service Delivery System and ways to make delivery system effective

Meaning of Public Service

Public service is an essential service facility or commodity linked to the livelihood or existence of the society or the common man. Public service is a bridge connecting the government and the general public. Such services are provided by the government through its administrative channels. Similarly, a public service is a service provided to the general public or citizen or organizations. Such as security, defense, rule of law, community service, essential services, employment, communication and technology services and other service. As a whole, the work performed by the state and the goods and services provided to fulfill the needs and wants of public are public services. 

It seems appropriate to present Adam Smith's views on public service. According to Smith, "all those public institutions and public works that are characterized by the fact that their profits can never be repaid by investment or it is a public function, which is the kind that cannot be repaid by investment." Therefore, individuals or groups of individuals cannot build or maintain it. ” We can also say that public service is the service provided by the service provider i.e. government or state to the service recipient i.e. public or general people. 

Meaning of Public Service Delivery System

The flow of public service is the process by which the government or the state provides services to the citizens in a fast, economical and effective manner, which can be guaranteed by the common man. It is the responsibility of the state to provide public services. In this context, the technology / method / mechanism to provide services, facilities, goods to the general public is called delivery system. The delivery system is the mechanism for distributing the beneficial goods, services and facilities received from any organization.

In Nepal, all the essential, basic, infrastructure-based, commercial and other services are provided from the public (government) level. There are various policy, legal, institutional and procedural arrangements to make the basic service delivery systematic and effective. However, there is not much effectiveness in service delivery.

The government has put great efforts in administrative reform for a long period of time to make the flow of services to the general public effective. Although efforts have been made to simplify and streamline government work, decentralize services, provide adequate and capable manpower in service centers, and streamline service delivery, its implementation has been weak and even the basic foundations for ensuring public services have not been strengthened. Due to traditional thinking and lack of positive perceptions in the administration; limited means and resources; lack of transparency, accountability, responsibility; lack of highest utilization of information technology; lack of awareness of the client; lack of pressure groups; lack of simple and clear procedures etc., public service has not been effective.

Features and Characteristics of Public Services
  • Public services are provided by government and governmental body.
  • It is the responsibility of government or state to deliver public services.
  • The state never aims for profit while providing public services.
  • Receiving public services from the state is a civil right. It is also linked to human rights.
  • Public services are theoretically fair.
  • Public service is related to the life of a citizen.
  • Public service flows in accordance with the law and prescribed guidelines.
  • The service recipient or the consumer of the service can also participate in the distribution of public service.
  • Public service investment cannot be paid as profit.
  • Public service is a means of connecting the government and the common man.

Importance of Public Services
  • Related to the existence of community or citizen.
  • As the main responsibility of the state.
  • The main basis for increasing the trust of the people towards the government.
  • Helps to increase the legitimacy of the government in state power.
  • Good public service is also a sign of good governance. Accountable and forward-looking government.
  • The most important task or objective of any government is to provide necessary services to the people.
  • Adequacy, timeliness, equity, equality, quality, economy, efficiency, relevance, etc. are important elements of the flow of growth.

Strengths and Weakness of Public Service Delivery System in Nepal

Strengths:
  • Citizen centered service delivery system has been adopted.
  • Citizens' charter has been provided to make the service effective, fast and economical and charter with compensation has also been introduced in the offices.
  • Mobile service has been operated from time to time with the objective of providing door-to-door service to the people.
  • An integrated service center has been started to provide various services.
  • Complaints of citizens have been heard, public hearing system has been adopted, arrangements have been made for "Hello Government", etc.
  • Double shifts services are delivered.
  • Monitoring work related to service delivery has been started expeditiously.

Weakness / Problems in Public Service Delivery
  • The service has become more traditional and more process oriented.
  • The service could not be mapped.
  • No priority in service.
  • Inadequacy and low quality of service
  • No attention has been paid to increase the capacity and efficiency of service providers.
  • Could not provide appropriate incentive to service provider.
  • The service flow could not be linked to the employee merit system.
  • Insufficiency of resources and failure to make maximum use of available resources.
  • The relationship between the service provider and the client has not been reliable and smooth.
  • Lack of social inclusion in service delivery.
  • Citizens' charter has not been used properly.
  • There have been irregularities in the service flow.
  • Lack of client-friendly physical infrastructure.
  • Lack of tendency for service providers to hear complaints responsibly.
  • Lack of social responsibility in the private sector.
  • Improper use of power.
  • Lack of transparency, accountability and responsibility.
  • Lack of effective monitoring.

How to make Delivery System Effective?
  • The focus of the delivery system should be the citizen not the producers or suppliers. The demands of the people must be addressed.
  • Citizens' satisfaction should be the focal point while providing goods, services and facilities.
  • There should be mass involvement of the people or it is necessary, as far as possible.
  • Government officials should pay attention to the results that will serve the people, rather than flirting or reacting to small things.
  • The needs of the people should be met rather than providing easy service.
  • The needs, demands and concerns of the people should be looked at carefully and such needs and demands should be adjusted in the system.
  • Citizens' grievance redressal system should be established and the system should be easy and simplified and when there is no need for results or achievement should be provided instead.
  • As much as possible, other potential participants should be involved so that various needs and demands can be met and efficiency can be achieved.
  • Public bodies providing services should be made fully accountable with resources and rights.
  • Adopt holistic or integrated method to get maximum opportunity.
  • There should always be enthusiasm or morale for continuous improvement.


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Meaning of Contract and Contract Out: A tool of New Public Management (NPM)

Contract refers to an agreement between two parties or more persons to create and define liability. If the contract is broken or not done as per the agreement, treatment is provided by law. Similarly, contract is an agreement between two or more parties to do or not to do something that can be implemented according to the law. 

Contract out is a tool of New Public Management (NPM). It is an important tool to reduce government expenditure and build a smarter government. Service delivery is on the rise, as the government's financial position is not good, the market is faster and simpler than the bureaucracy and it is the most attractive way to provide services and goods to the people. 

The main function of the government is to provide services to the people, not to hire unwanted employees and the contract system has become better as the market or private sector is better and faster than the government. Nepal has also been adopting contracting out system under the cost reduction system. The process is simple and easy. It has become very attractive in recent times as it gives priority to the outside rather than within the organization. 

Scope of Contracting Out
  • Tax and accounting system
  • Supply and purchase
  • Computer programming
  • Training administration
  • Customer service
  • Transportation of goods and services
  • Salary, facilities and compensation plan
  • Salary report
  • Internal security, gardener, courier, sanitation, maintenance etc. 

Benefits of Contract Out
  • Helps to reduce monopolistic power of the government.
  • Cost saving and gain working efficiency.
  • New technology can be introduced and learnt. The client also introduces new technology.
  • It makes easier to sell cheaply due to cash flow.

Challenges of Contracting Out
  • Quality cannot be maintained due to poor quality control. There may be compromise in quality.
  • Long process.
  • Can remove the strategic direction of the organization.
  • Loyalty to the organization decreases.
  • There can be two types of problems when making a monopoly contract. For example, service providers tend to reduce cost by reducing quality and become monopolistic because there is not much choice.
  • They work together, increase the cost by carteling.

Process of Contracting Out
  • The service is to be done by oneself, whether it is done jointly or from outside.
  • Choose the sector to be given.
  • Contract can be given on the based of nature and availability of service.
  • Needs and demand of services are assessed by users.
  • Agree and contract with the service provider.
  • Supply quality and quantity of goods and services according to price.
  • Government should look after Equity and technical parts.
  • There should be virtuous and non-corrupt behavior.

Necessary Content to be included in Contract Document
  • Service should be measured.
  • Specify the value of service.
  • Change in mechanism for high level needs.
  • To see the arrangement of change and mechanism of service.
  • State the mechanism in case of terminating the agreement.
  • Fix the level of results to be served.
  • Must have complete details about the service.
  • There should be flexibility according to the change.
  • Mention who and when according to contract.
  • The amendment aspect of the service standard should also be mentioned.
  • There should be a mechanism to monitor the quality of service.

Contract Management

The concept of contract management was started since 2001 and is still growing in importance. Contract management have been even made for office cleaning, gardener's work, machine maintenance and maintenance work. There is more emphasis on cost cutting than the means of serving the people.


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Reinventing Government: Concept, Achievement and Features of Reinventing Government

Concept / Introduction

In the early 1990s, when American governments were plagued by a series of shortcomings, some innovative and exemplary institutions emerged outside the public sector. Those organizations were fast, decentralized, up-to-date and work-oriented. They were also flexible and adaptable (able to adapt to new changes). They also used competitive, customer-oriented and non-staffed mechanisms to get the job done. 

Versalia, California, etc. had a clear impact on this entrepreneurship. The product of these things began to be applied in the public sector as a Reinventing Government. As this method and procedure leads to annual budget lapse, it also eliminates the need to spend budget money anyway at the end of the year and encourages managers to save budget. This budget money is ours and the feeling of spending it like this was awakened.

Budget system related to expenditure control was implemented. At the same time, with the change in the environment, the management has started to provide the facility to change. The line item budget system was removed and administrators were given the right to spend where required. The saved budget amount was also given the right to be spent next year, even in new priorities. Many such examples (Versalia, California) began to be found in the USA and ideas regarding Reinventing developed.

Reflecting on such things, after various studies, researches and investigations in 1992, the scholarly authors Osborne and Gaebler published a practical book with the idea that Reinventing should be done. According to these writers, the government can still do better than the market system and the government or the bureaucracy is neither necessary nor efficient, so the government (administration) must be Reinventing.

The book contains time-relevant chapters and introduces it as an American Perestroika. Other chapters include Reinventing Government as Anticipatory Government, Catalytical Government, Community-owned Government, Competitive Government, Customer-driven Government, Enterprising Government, Mission -driven Government, Decentralized Government, Result-oriented Government, Market-oriented Government etc.

10 points of Reinventing Government
  1. Entrepreneurial government will also implement and encourage competition among service providers.
  2. To bring the powers of government to the people or to empower the people. Empower rather than serve.
  3. Performance should not be input -oriented but result - oriented i.e. result should be good.
  4. Entrepreneurial government should move from process oriented administration to its mission.
  5. Entrepreneurial government meets the needs of customers and not bureaucracy. Therefore, with the choice, the public was called customer instead of client.
  6. Providing service before arising any problems.
  7. Entrepreneurial government should focus on earning rather than spending.
  8. They decentralized authority; Embrace simple management and team work system.
  9. In the process of providing services and facilities to the people, the market mechanism has been promoted rather than the bureaucracy. This is an attempt to bring change in the market.
  10. The government will play a catalytic role among the private, public and voluntary organizations in the society to solve the problems of the people's community. 

These 10 principles are an inseparable collective concept. The authors seem to have the idea that they do something even if they do not solve many problems.

Achievements / Features of Reinventing Government
  • Expenditure controlled budget system has been implemented.
  • The management has provided the facility to change with the change in the environment.
  • Line item budget system was removed and administrators were given the right to spend where required.
  • The saved budget amount was carried towards next year and given right to be spent on new priorities.

Some Examples for Reinventing Government
  • America has the worst public school even the world is so developed.
  • Courts and prisons are overcrowded.
  • Formerly worth doing or proud states and cities have actually gone bankrupt. In addition, millions of employees were laid off and billions of budget deficits or those states started running deficit budgets.
  • Accused persons / criminals started walking openly.
  • Very good and enterprising people do not want to come into government service. According to a survey conducted in the late 1980s, only 5% of people want to come into government service.
  • Thousands of Americans are homeless.
  • Millions of American children do not have health insurance, meaning they are deprived of health care.

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Government: Roles and Functions of Government

Concept of Government

The government is the body that rules independently through the state system to fulfill the wishes of the people within the specified territory. The government is the main mechanism or representative of the sovereign state and is the body that exercises the executive power of the state in accordance with the law. Similarly, the government is the legal entity or body responsible for mobilizing the state, protecting and promoting it, and developing and expanding it in all respects. 

In short, the government is the statutory body established by the people to govern the country. It is guided by the method and system of government. Its main function is to develop the country and provide services to the people. 

According to Prof. Garner's words, "Government is the mechanism by which the general policies of the state are determined, the general affairs are regulated and the general interest is promoted. In the absence of a government, the population will be disorganized, unorganized, anarchic and it will not be possible to take any collective action. ” 

Functions of Government

The main task of the government is to ensure the living standards of the people as the government does the following:
  • Maintenance of peace, security and law and order
  • Function of health and quality environment
  • Community and social security
  • Arrangement of quality education and transportation
  • Supply of essential goods and services
  • Maintenance of national integrity and unity
  • Public policy formulation, implementation and evaluation
  • Addressing national level planning issue and program formulation, implementation and evaluation
  • Development of infrastructure of development
  • Development of water resources, tourism and agricultural sectors
  • Urban planning and welfare
  • Technology and methodological development and research work
  • Functions that cannot be operated and handled by non-government and private sector
  • Maintenance of minimum quality of goods and services 

Due to the above arrangements, the role of the government became even stronger. In particular, if the private sector is to make good progress in the world market, it should be able to provide the following inputs: - to provide the best knowledge and skilled workers, to do more valuable research, to provide the cheapest capital possible, to form the best foundations and policies. 

Roles of Government

1. In the Context of Development:
  • Strategic role
  • Protector
  • Facilitator
  • Regulatory
  • Promoter
  • Investigator
  • Evaluator and Monitor
  • Coordinator
  • Negotiator
  • Resource mobilize
  • Planner
  • Partner etc.

2. According to Anderson, 
  • Providing diverse economic infrastructure
  • Make avail public goods and services
  • Resolve and adjust the differences / conflicts / conflicts in the pluralistic society or between the groups
  • Ensuring and maintaining competition
  • Protection and Conservation of natural resources
  • Ensuring public access to existing public goods and services in the economy
  • Stabilization of economy

3. According to Osborne and Gaebler,
  • Anticipatory Government
  • Catalytical Government
  • Community-owned Government
  • Customer-driven Government
  • Competitive Government
  • Decentralized Government
  • Enterprising Government
  • Mission-driver Government
  • Market-oriented Government
  • Result-oriented Government, etc.

4. Plan Specified
  • Maintenance of peace, security and fair justice in the country
  • Improvement of quality of goods and services
  • Formulation of plan, policy and programs
  • Protection and promotion of human rights
  • Social activities such as poverty alleviation, inclusive development, women's development, social empowerment, upliftment of backward castes, etc.
  • Creation of competitive environment
  • Practice of local autonomy
  • Policy and action initiatives to maintain social justice and regional balance
  • Expansion of industry and trade, etc.

5. Unforgotten Roles of Government while Governing
  • Promotion of national interest in which sovereignty, integrity, protection of national identity, national honor and pride are intact
  • Guarantee of constitutional essence including democratic and democratic system, constitutional supremacy, civil rights, human rights, etc.
  • Peace and stability
  • Poverty alleviation 
  • Ensuring rule of law
  • Emphasis on good governance
  • Inclusion, social justice and development
  • Development of economic, social and physical infrastructure
  • Effective delivery of public services
  • Rural and urban development
  • Strengthening and development of international relations
  • Values ​​and principles guided by the constitution

6. In the context of changing environment of the world
  • New approach and role
  • Globalization, economic liberalization and privatization
  • Decentralization and localization
  • Use of science and technology and information technology
  • Carriers and catalysts of change
  • Private sector and civil society etc.

In conclusion, Government is an alternative to failure in other areas. Government efforts alone may not be enough for economic and social upliftment, but the government must create a strong presence and a conducive environment. For the public, the reality of government is bureaucracy. Administration is also called permanent government. Therefore, even if the market is very powerful, the government has to intervene from time to time because the market can fail at any time. In any case, the government is the government, that is, the last weapon is the government.
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Fiscal Policy: Role and Evolution of Fiscal Policy

Fiscal Policy: Concept

Governmental financial policies and operations, concerning the raising and disbursement of funds, influence the economic behaviors and activities, and so the national income, employment, income distribution, price situation, international trade, etc. This realization has led to make deliberate adjustments in governmental income and expenditure policies and programs to attain the economic objectives. Such an adjustments is called the fiscal policy. So fiscal policy is concerned with the adjustments in the operation of the treasury to solve and attain economic problems and objectives.

Arthur Smithies defines fiscal policy as, "a policy under which the government uses its expenditure and revenue programs to produce desirable effects and avoid undesirable effects on the national income, production and employment."
According to Due and Friedlander, “By fiscal policy we refer to the governmental determination of the level and structure of taxes and expenditures, and the manner of financing a budgetary surplus or deficit to achieve the various macro-economic goals of full employment, price stability, growth, balance of payments equilibrium, and so forth.”
Ursula Hicks defines, “Fiscal policy is concerned with the manner in which all the different elements of public finance may collectively geared up to forward the aims of the economic policy.”
J. M. Keynes defines, “Fiscal policy is a policy that uses public finance as a balancing factor in the development of the economy.”

Evolution of Fiscal Policy


Since late 18th. Century until 1930’s, the ‘Laissez-faire’ policy guided public finance to make least possible interference on the functioning of free market mechanism. Then the ideals of sound public financial policy were:
  1. reduction of public expenditure to the minimum possible limit;
  2. tax structure be designed in such a way so that the market or price mechanism be disturbed to a little extent as far as possible; and
  3. budget to be annually balanced.
The traditional belief did not recognize the possible effects of taxes and expenditure upon the level of national income and employment. Taxes were considered only a means to finance government expenditure, and not a means to regulate the economy. Similarly, borrowings to finance government expenditures in maintaining economic stability were not realized.

The Great Depression of 1930’s was a milestone in the evolution of fiscal policy with the operation public financial operation in influencing the economic activities. At that time, governments were to provide relief to the unemployed people and to revive the economy from depression by increasing the effective demand. J.M. Keynes advocated the use of public financial operation in this regard.

In 1940’s. the followers of Keynes like Lerner, Hansen, Dalton, and Beveridge added new dimension to fiscal policy to control inflation as well. Then the flexible or managed budgetary policy was realized and practiced as needed by the economic situation.

After the Second World War the importance of fiscal policy was further recognized in the developing countries. The urge for fast economic growth led to adopt planning in most of the developing countries. This led to the need for increasing governmental investments and regulate the private sectors’ investment activities in consistent with the plan objectives. In the late 1960’s, the significance of fiscal policy to promote distributive justice was realized. And in the 1970’s, the need for maintaining ecological balance (environmental protection) also became the part of fiscal policy.

Role of Fiscal Policy


1. Fiscal Policy and Economic Growth

In a simple way economic growth can be understood as the increase in the level of national production, and thus the national income. It is measured as the increase in Real GDP/GNP or Real Per Capita Income. Economic growth has a process. For growth the productive capacity of the economy should be increased, which is possible with the increase in capital formation. Capital formation needs increase in national investments. To increase national investments there is necessity to mobilize domestic savings by both the private and government sectors. Besides, attraction of foreign capital also helps in this concern.

Growth (G) = Investment Ratio (I) / Incremental Capital Output Ratio (ICOR)

So, economic growth depends on the size of the national investments and the size of the incremental capital output ratio. In the underdeveloped countries the necessary amount of savings and investments can not be generated only by the market system. And the government is to play the leading role with functioning as an investor, facilitator and regulator of the economy by using necessary fiscal policy.

Increase in national savings includes both the private savings and government savings (in the form of revenue surplus). Private savings can be increased and mobilized with establishment and expansion of the financial institutions of different nature supporting through expenditure (including subsidies), and tax incentives as tax-holidays, concessions, depreciation allowances, carry-over losses, expansion of business activities, etc. for the private sector.

National savings can also be increased with the imposition of taxes generating maximum potential revenue and minimizing the recurrent expenditure of government with substantial amount of revenue-surplus, borrowings and creation of extra money. Resource gap in development finance can be supplemented by receiving foreign aids as well as attracting private foreign investments. 

The public income from different sources may be used as expenditures on production activities by government itself, creation of physical infrastructures, research activities, promotional activities to increase the productive capacity of the economy. These investments also attract private investments.

2. Fiscal policy and Distributive Justice

In the underdeveloped countries there is wide inequality in the distribution of national income. One of the basic objectives of a welfare state is to minimize the inequality in national income distribution. For this, people in the lower income strata and underprivileged should be enabled to earn more. Fiscal policy can help in this concern.

Higher income in the UDCs largely goes on luxurious consumption and unproductive investments. Progressive taxes on higher income and wealth, luxurious consumption and unproductive investments generate substantial revenue for the government. At the same time, low rate of taxes or exemptions on production and consumption of mass consumption goods, if necessary even on imports and subsidy increases income of the low income people in an indirect way with reduction or control of prices.

Public expenditure on socio-economic upliftment of the poor people with the provision of free or subsidized education and training, health, safe drinking water and sanitation, housing, subsidy on financial support and special development programs help in enabling their earning capacity.

Similarly, priority for labor intensive technology helps to increase employment opportunities. Public expenditure on different developmental activities using labor intensive technology is desirable. Along with this, tax incentives for private sector absorbing more labor also help in this regard.

Public expenditure on social welfare activities like old-age pension and other allowances, operation of charitable institutions also promotes distributive justice. 

Minimization of regional disparities and rural-urban disparities through the creation of socio-economic infrastructures, fiscal incentives, subsidy and special development programs help in attracting economic ventures, creation of employment opportunities and utilization of local resources, and promote economic status of the relatively less developed regions.

3. Fiscal policy and Balanced Development

Development in totality refers to simultaneously development of all sectors (at least the major sectors) of the economy. It needs balanced development of the all sectors. There is interdependent relationship among the different sectors in the economy, which is indicated by the Input-Output Analysis. The output of a sector is used as inputs by different sectors, and for the output of a sector it needs the output of other sectors or industry as inputs.

So with the information about the inter-industrial or sectoral relationship from the Input-Output analysis, fiscal policy can help in maintaining balanced development of the economy. For this, fiscal policy in the form of tax incentives like holidays, concessions, depreciation allowances for both the input supplying and absorbing sectors or industries is desirable. Similarly, public expenditure on creation of infrastructures and provision of subsidy also help in this concern. 

The next aspect of balanced development is the proportional development of different regions or areas of the country to minimize the disparities in economic prosperity. Fiscal policy, in consistent with the regional planning strategy, can help in this concern. Discriminator tax-policies favoring or providing incentives to the investors in relatively less developed areas along with public expenditure on creation of infrastructures and provision of subsidy may attract and promote economic activities in such regions. This will lead to prosperity of the less developed areas, and will promote the proportional balanced development of all regions of the country.


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Sources of Public Debt: Internal and External Sources

Governments may raise public debt from both the internal and external sources. The effects of public debt are determined also by the sources and its size. The sources of public debt are as follows.

Related Topic:

A. Internal Sources

  1. Individuals and Private Organizations - Individuals and private organizations provide loans to government with the purchase of securities like bonds and treasury bills. They provide loans reducing consumption, diverting savings accounts and corporate securities, and out of the funds that would remain idle. This source of debt normally does not exert inflationary pressure, except that from the idle funds, as there will be just a transfer of purchasing power from public to the government and no more money supply.
  2. Financial Institutions – Financial institutions, other than the commercial banks, like Provident Fund, Insurance Companies, Finance and Investment Companies, Co-operatives, Mutual Funds, etc. are the important source of public debt. These institutions normally provide loans to government to reduce their cash-holdings to earn some interests, for the safety of funds and to maintain liquidity. Normally, these institutions prefer to invest on government securities in a situation when there is no sufficient for loan advancements on other activities. Borrowing from this source is likely to inflationary as the funds would not have been spent if it was not loaned to government.
  3. Commercial Banks – Commercial banks provide loans to government out of the excess cash reserves and by credit creation. Like other financial institutions, the commercial banks also provide loans to government in a situation when there is no sufficient demand for bank credit. Borrowing from commercial banks increases money supply in the economy, and is likely to exert inflationary pressure in the economy. 
  4. Central Bank – The Central bank is the lender of the last resort to the government. The central bank, as being the monetary authority of the government, is responsible to manage the public debt on behalf of the government out of its reserve funds and by credit creation against the government securities. bullions and foreign exchange reserves. Borrowing from the central bank has double-fold possibility of credit creation leading to excess money supply in the economy leading to inflation.

External Sources 

Normally, public debt from external sources is raised to finance the development projects and to manage the problem of deficit in the Balance of Payments. Whatever be the sources, borrowing from external sources is likely to exert more inflationary pressure, at least until the gestation period of the projects financed from these sources. The external sources are: 
  1. Foreign Nationals and Private Organizations – Government may borrow from this source by issuing its securities in the international financial market.
  2. Donor Governments – Normally the developed countries’ governments provide loans to the developing countries for development projects in the form of foreign aids.
  3. International Financial Institutions - The international financial institutions like World Bank, IMF, UNCDF, IFC, and ADB, etc. provide loans to governments to finance development projects and to manage the BOP problems.
  4. Funds of Some Countries and Business/Economic Forums – Governments may borrow from the funds created by some countries and business or economic forums like Saudi, Kuwaiti, and OPEC funds.

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Government Revenue and Categories of Government Revenues

Concept of Government Revenue

The income of government from all sources is generally called government revenue or receipt. But Dalton has defined public income in a broad and narrow sense as public receipt and public revenue. Accordingly, public receipt includes all incomes of the government. Whereas, public revenue includes income from taxes, prices of goods and services supplied by enterprises, revenue from administrative services and gifts and grants.

According to Sundharam & Andley, public revenue may be categorized as:

(i) Revenue based on compulsion 
  • Taxes
  • Fines for offences committed;
  • Compulsory loans, generally raised during war and
  • Tributes and indemnities arising out of war (or for other reasons) from defeated nations (as imposed on Germany after First World War)

(ii) Revenue on voluntary payment
  • Income from public property as royalty
  • Receipts from public enterprises
  • Fees for administrative services and 
  • Voluntary public loans.

(iii) Revenue based on partly compulsion and partly voluntary
  • Income from public enterprises using monopoly power
  • Betterment levy
  • Income from issue of fresh currency and
  • Voluntary gifts.
However, government revenue generally includes Tax revenue and Non-tax revenue.

Tax-revenue
  • Customs duty
  • Taxes on production and consumption of goods and services (excise and VAT)
  • Taxes on income, profit and property and 
  • Taxes on property transfer registration

Non-tax Revenue
  • Fees, fines, forfeiture and escheat
  • Income from sale of government services
  • Royalty & sale of public assets/property
  • Dividend
  • Principal and interest receipt
  • Money creation

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Operating Controls | Forms of Operating Controls | Cost and Benefits of Operating Controls

Operating controls are government’s regulations or standards that limit undesirable behavior by compelling certain actions while prohibiting others. Regulation through operating control, that is, control through government directive is an important and growing form of regulation. These regulations are designed to limit or control socially undesirable activities of firms. This tool of regulation is one of the most popular methods of correcting market failure due to negative externalities. Through these means, the government will protect and advance that public interest in health, safety and security, the quality of the environment, and the social and economic well-being of people.

Government sets the rule of game for the operation of private sector business activities. The legal framework sets the legal status of business enterprises, ensures the rights of private ownership, and allows the making and enforcement / implementation of contracts. Government also establishes the legal “rules of the game” governing / administering the relationships of businesses, resource suppliers, and consumers with one another. Units of government can judge economic relationships, try to find foul / dishonest play, and exercise authority in imposing appropriate penalties.

Forms of Operating Control


Operating controls may be in various forms:

i) Control over environmental pollution

Environmental pollution is a negative externality created by private business firms involved in production activities. Government uses its different tools to correct the negative externality. For example, government sets limit for automobile emissions, fuel efficiency and safety standards to control environmental pollution. The government of Nepal, for example, has introduced Nepal Vehicle Mass Emission Standards 1999 (2056 B.S.) to control pollution created by vehicles. The role of the Environmental Protection Agency (EPA) of the US Federal Government is to control pollution.

ii) Control on food products

Firms involved in the production and sales of food products, drugs and other substances could harm consumers by producing and/or supplying low-quality or substandard items. So, it is essential to regulate such production activities. Government regulates such activities through food and drug acts. The act designed by the government to control the quality of Food forces the private business to maintain the standard mentioned in the act.

For example, The Pure Food and Drug Act of 1906 in the US sets rules of conduct governing producers in their relationships with consumers. It prohibits the sale of adulterated and misbranded foods and drugs, requires net weights and ingredients of products to be specified on their containers, establishes quality standards which must be stated on labels of packaged foods and prohibits deceiving claims on patent-medicine labels. These measures are designed to prevent false activities by producers and to increase the public’s confidence in the integrity of the market system.

iii) Industrial work conditions

Government controls the working environment of a factory by using labor laws and health regulation including the provisions relating noise levels, toxious gases and chemicals, and safety standards. For example, The Occupational Safety and Health Administration (OSHA) agency of the US Federal government requires that employers inform workers about risks and mandates firms to reduce risks.

iv) Wage and price control

Government also regulates wage through minimum wage law and price is also regulate to control inflation. Wage and price control policy of the government limits the freedom of the firm to determine wage and price.

v) Control in the operation of financial institutions

Government attempts to control the loan advancing activities of commercial banks by setting the minimum required reserved ratio (RRR) under which every commercial bank is required to keep certain percent of the deposit in cash. Banks cannot advance loan by undermining that RRR.

vi) Control in transportation

Government also regulates the operation of airplanes and vehicles. For example, the government fixes the limit of the weight of luggage / baggage in airplanes, (normally up to 15 kg, it is free and beyond that passengers have to pay additional charges), prohibition on carrying passengers on the top part of passenger buses, the Federal Aviation Administration (FAA) of the US sets standards for airline safety whereas The National Highway and Traffic Safety Administration (NHTSA) monitors risks and sets standards for automobiles and highways.

Cost and Benefits of Operating Controls


The question of who pays for such regulation is seldom answered by simply referring to the point of tax collection or point of the incidence of tax burden. This economic cost of regulation is often transferred to consumers or suppliers, as determined by the relative price elasticities of the demand and supply functions.

We can discuss the benefits of much operating controls in terms of information and risk. We know that there are externalities associated with information and risk. If every person who flew on an airplane had to have it checked for safety, the costs would be huge. It is much cheaper to have an agency like the Federal Aviation Administration (FAA) checks for airline safety. When the FAA sees a way to make a change in safety requirements that will reduce risk and thereby save lives, it has the authority to require that the airlines make these changes. Similarly, it would be costly for each consumer to check the accuracy of all advertising claims, or to test the efficacy of a new drug. By giving the Food and Drug Administration (FDA) of the US Federal government, the responsibility for testing new drugs, the public saves considerably on time and effort.

To be sure, without the government, private organizations would probably keep going to provide testing and information about products. Consumers Union is one such organization and many industries in the US economy have private watchdog organizations. But because of information externalities, the private actions would probably fall short of the efficient level.

The benefits from providing information about risks must be considered in light of the costs. The FDA might hold back a new drug for testing to reduce risks but this is costly to the people whose lives could be saved if the drug were approved. The building code requirements for a construction site might raise the cost of construction significantly. Frequently, these costs are not visible. No one knows that an illness might have been prevented with a new drug, but everyone knows when a faulty new drug causes severe illness or death.

The actions of the FDA, Occupational Safety and Health Administration (OSHA), and other agencies of the US Federal government involved in social regulation are frequently criticized because of the costs they impose on firms and consumers. Very angry letters and critical editorials about the costs are common. It is very difficult to estimate the costs, but some economists have tried. It has been reported that the cost estimate of implementing the operating control measures in the US economy ranges from around 3 to 5 percent of GDP per year for all programs. On the other side, the programs are popular, and they clearly do reduce risks and provide information.

Ultimately, the degree of government intervention will be decided in the give and take of the political process. But careful cost-benefit analysis on a program-by-program basis, as urged by many economists, would help in the decision-making process.

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