This approach to behavior rests on two underlying assumptions.
- Human behavior is seen as determined by the environment.
- It is subject to observable laws such as the laws of physics or chemistry etc. The behavior modification views says that behavior is a response to a combination of specific stimuli and other environmental factors such as time and previous experiences.
- Reinforces to attach consequences to desired behaviors. Most often used are praise and recognition.
- A careful analysis of the job to identify specific key behaviors for targeting.
- Careful, explicit communication to employee of what is wanted, including both behaviors and concrete, measurable goals.
- Concrete, continuous feedback or feedback soon after performance that workers can use to check on themselves.